Contact Talbots Customer Service
Talbots Phone Numbers and Emails
Toll-Free Number:
-
(800) 825-2687From the continental US, Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, the Bahamas, and Ca
Customer Service:
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(781) 741-4028All other countries
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(800) 992-9010From the continental US, Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, the Bahamas, and Ca
Dedicated Phone Line:
-
(800) 845-3371Questions on Plus Size and Plus Size Petites
Talbots Emails:
Legal
Canadian Privacy Officer, Privacy Inquiries
Contact Information
Talbots Website:
Talbots Help Center:
Corporate Office Address:
The Talbots, Inc.
One Talbots Drive
Hingham,
Massachusetts
02043
United States
Fax:
+1 (800) 438-9443
How Good is Talbots's Customer Service?
Summary of Talbots Customer Service Calls
376
TOTAL
CALLS
CALLS
05:41
AVG CALL
DURATION
DURATION
22%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Talbots?
Request for Information Question:
- “Question regarding sale”
- “Trying to find out how to pay my bill”
- “To inquire about a shoe”
Return/ Replace Question:
- “Cannot change my password”
- “To change my mailing address”
- “I sent a return and foegot to put rhe paper w the info to get my money r”
Payments and Charges Question:
- “Double billed on card”
- “I want to pay my Bill.”
- “Billing”
Shipping and Delivery Question:
- “Have not received my new credit card and it was mailed 2/5/24”
- “Order has not arrived 18 days later”
- “Did not receive merchandise”
Cards Question:
- “I deleted a gift card and wanted to retrieve it”
- “Lost gift card 3rd request”
- “Gift card”
Account Question:
- “Want my exact balance. I'm not sure my current statement includes a dress I returned”
- “Can't find my account”
- “Trying to order some thing with my Talbots account. I have one item saved.”
Staff Question:
- “Customer service”
- “Very bad customer service on today's visit in person”
Activation/ Cancellation Question:
- “Cancel an order”
- “Cancel order made this morning”
Refund Question:
- “Order refund”
- “My refund”
- “Apply credit refund to new purchase”
Product/ Service Question:
- “Placing an order and need help”
Website/ Application Question:
- “I was kicked off site when I was ordering at 60% plus 22% off reduced items. This has happened before! What's up?”
Other Question:
- “Yo place an order”
- “Survey”
- “Missing pkg”
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Talbots